Empowering Medical Practices
for Success
Empowering
Medical Practices
for Success
Let's work together to create a thriving, efficient, and patient-focused medical practice.
Kami King
Owner, Touch of Grace Medical Consulting
Phone: (480) 202-8705
Email: [email protected]
Queen Creek, Arizona
I, Kami King, owner of Touch of Grace Medical Consulting, bring 30 years of healthcare experience to enhance medical practice performance and increase revenue. Based in Queen Creek, Arizona, I identify unrecognized billable services through hands-on shadowing and strategic analysis.
As a Medical Practice Administrator at Scottsdale Ear Nose and Throat, PC, I optimized operations, supervised staff, and improved patient engagement. Previously at SimonMed, I managed high-volume call center operations and developed innovative scheduling strategies.
My expertise includes patient engagement, practice marketing, insurance billing, operations management, and medical coding. I am also a dedicated Head and Neck Cancer Patient Advocate since 2011.
At Touch of Grace Medical Consulting, we help healthcare practices uncover hidden revenue opportunities and optimize processes.
Contact Kami King to learn how she can help your healthcare practice thrive.
Our Services
- Practice Management: ensure staff are trained and constantly learning while building relationships with each other and patients.
- Billing Compliance Program: Comprehensive assistance in implementing billing compliance.
- Provider and Staff Billing Training: Train how to code correctly to ensure proper reimbursement.
- CPT Coding Training: Training on evaluation and management codes.
- Fee Schedules: Preparation of recommended fee schedules for all E&M codes and other high-volume services.
- Recruitment Services: Advertisement development, candidate review, telephone and face-to-face interview coordination and offer letter preparation.
- Staffing and Policy Development: Initial staffing plan development, recommended staff salary and benefits packages.
- EMR Setup and Strategic Deployment: System selection, customization, data migration, training and support, MIPS compliance program to avoid any decrease in Medicare payments.
- Launch New Medical Practices: Finding the perfect location and set practice up for success.
- Web Presence: Website design consulting, with SEO, web hosting, and maintenance.
- Reviews and Patient Communication using AI: Attract and collect reviews for marketing and patient acquisition. Including AI powered patient chat for common questions and concerns.
- Marketing Strategies: Consultation on effective marketing strategies.
- Credentialing: Completion, submission, and follow-up of applications for managed care plans, Medicare, and Medicaid, along with related strategic advice.
People
The people and talent within any practice are the primary drivers of office success.
- Setting clear expetations
- Providing training and education
- Involving staff in every process and listening to their input
Fostering an effective team environment is the essential factor in achieving success
Patients
The front-facing side of your practice, often the first point of contact for patients, plays a crucial role in setting the tone for their overall experience. Ensuring that this area is comfortable, welcoming, and clear in its communication can significantly impact patient satisfaction and the success of their appointments.
- Proven processes to ensure payment
- Easy to understand documentation and billing
- Proficient staff on hand to assist, address concerns, and offer clinical knowledge
The easier care is for the patient, the more they’re ready to recommend you and speak highly of you.
Process
- Effective organization of documentation
- Adherence to billing requirements
- Streamline office processes and enhance overall efficiency
- Thorough patient follow-up
Strategic Consulting and Planning
Taking your medical practice to the next level
Marketing:
Design and execute marketing strategies to attract new patients and retain existing ones. With multimedia and cross-platform targeting in mind.
Business Planning:
Develop comprehensive business plans to guide your practice toward long-term success. With solid, well planned processes and practices for meeting all your goals.
Get In Touch
Ready to take your medical practice to the next level? Contact me today to schedule a consultation and discover how I can help you achieve your goals.
Why Choose Us?
With a proven track record at prestigious organizations, we have successfully built teams who managed and optimized medical practices, resulting in substantial gains in efficiency and patient satisfaction. Our approach is personalized, results-driven, and tailored to meet the unique needs of each client.
Contact Me